Privacy Policy

Last Updated: June 23, 2026

Introduction

This Privacy Policy describes how neo-sparrow ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Information You Provide

When you contact us or submit an inquiry through our website, we may collect:

Your name and contact details (email address)
Information about your project or service inquiry
Any other information you choose to provide in your communications with us

Information Automatically Collected

When you visit our website, we may automatically collect certain technical information:

IP address and general location information
Browser type and version
Device information
Pages visited and time spent on our site
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide information about our services
To communicate with you regarding potential or ongoing projects
To improve our website functionality and user experience
To analyze website traffic and usage patterns
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Consent: When you submit a form or contact us, you provide consent for us to process your information
Legitimate Interests: We have a legitimate interest in responding to inquiries and improving our services
Contractual Necessity: Processing may be necessary to fulfill service agreements with you

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email services)
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of others

Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Under data protection law, you have rights including:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data in certain circumstances
Restriction: Request restriction of processing in certain circumstances
Objection: Object to processing of your personal data
Data Portability: Request transfer of your data to another organization
Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. For detailed information about our use of cookies, please see our Cookies Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

neo-sparrow
42 Shoreditch High Street
London E1 6JE
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.